What steps should a dispatcher take in response to a bomb threat call?

The most appropriate response for a dispatcher upon receiving a bomb threat call is to gather specific information about the threat and coordinate with law enforcement. This involves actively listening to the caller to obtain critical details such as the location of the device, the time it is set to detonate, the nature of the threat, and any identifying information about the caller.

Once this information is collected, the dispatcher plays a crucial role in relaying it to law enforcement and other relevant authorities. Coordinating with law enforcement ensures that trained professionals can assess the threat level and take the appropriate actions, which may include setting up a response team, securing the area, and ensuring public safety.

This option emphasizes the importance of a careful and measured approach in a high-stakes situation, prioritizing the collection of accurate information and collaboration with those trained to deal with such emergencies. Unlike other options, this one maintains a focus on safety and procedural integrity, as well as the essential role of the dispatcher in emergency response protocols.